AG CRANES Ltd Payment and Warranty Terms and conditions.

Terms of Payment for cranes, or when steel is cut or non refundable parts are ordered.

60% with your purchase order, unless otherwise agreed.
30% prior to delivery.
Balance on completion, when the test cert will be issued (if we have installed the crane).

Warranty.

As per your quotation: parts only, not labour are included. Subject to the equipment being suitably maintained by our qualified engineers and final payment being made on time.

If the final payment is not made on time we reserve the right to either cancel your warranty without further discussion or shorten the warranty by a month for every part month that the payment is late. As an example if the payment is 6 weeks late your warranty period will be shortened by 2 months.

In the unlikely event of a warranty claim please in the first instance call our office and we will start the repairs process, please do not hold any outstanding monies back however.

Please note the following:

All prices quoted exclude VAT which will be charged at the normal rate.
The price quoted is based on present day costs and will be held firm for 30 days from date of quotation.
Retention of title: All goods remain the property of AG CRANES Ltd until paid for in full, even if you sell on the equipment to a third party.

To help keep our prices keen and your warranty intact, we ask that you settle the final invoice as soon as the job is finished. The test cert will then be issued.
If you intend to finance the job, please advise us at the start and NOT upon completion, this will enable to start the job rather than wait for payments.
We are NOT liable for any consequential loss, or loss of production/ downtime, ever.

Delivery times and dates.

We cannot be held responsible for carriers, couriers or haulage companies delivery delays, even if you have paid for overnight AM delivery. Damages or costs as a result will not be entertained.

Delivery times quoted are from receipt of deposit and signed drawing, not from order date. I.E. if you order something on a 4 week delivery and do not pay for it for 2 weeks it will not arrive 2 weeks later.

AG CRANES Ltd Installation, Testing & Commissioning Terms (unless otherwise agreed.)

Our offer includes the following:
The provision of suitably skilled site engineers, and qualified experienced personnel to carry out the quoted work. All materials, mileage and site allowance to carry out the agreed contract.
Scope of supply for complete installation based on one continuous site visit, without interruption or delays by others. Delays and interruptions caused by factors beyond our control will be charged to you at AG CRANES Ltd relevant current labour costs and access hire rates substantiated by signed time sheets.

Price for installation is based on:
• Free and clear route to site for lorries and lifting equipment.
• Blocking off of the working area according to health and safety regulations.
• Free and clear access to site at all times & uninterrupted working during normal day time working hours.
• A clear even working surface suitable for tower platforms allowing access to all installation points.
• Doors and gates must be of suitable width to gain clear access with our equipment.
• Normal working conditions at the building site.
• Work to be carried out during normal workday hours.

The Clients responsibility will be (unless otherwise agreed in our quotation):

• Note. The client is responsible for ensuring power is available, via an isolator positioned to our requirements and a supply point via a suitably protected cable to a termination box which can be positioned on one end of the gantry at crane/high level to allow termination of the crane bus bars. The power requirements for the client to arrange are a motor rated fused isolator - 415v 3phase and earth. The power must be complete prior to our arrival on site. We will advise the ampage.
  • If we have to return through no fault of our own to complete the installation we will invoice for the installation in full twice.
  • Hire of access equipment is not included and will be charged at the current rate if required.

Warranty: As per your quotation: parts only, not labour are included. Subject to the equipment being suitably maintained by our qualified engineers and final payment being made on time.

If the final payment is not made on time we reserve the right to either cancel your warranty without further discussion or shorten the warranty by a month for every part month that the payment is late. As an example if the payment is 6 weeks late your warranty period will be shortened by 2 months.

In the event of a warranty claim please in the first instance call our office and we will start the repairs process, please do not hold any outstanding monies back..

DO NOT mend the equipment yourself and send us an invoice afterwards. This invalidate your warranty and will leave AG CRANES not liable for the any repairs you carry out.

You will be asked verbally for any late payment, you will then be emailed requesting payment before your warranty is cancelled. All that we ask is that you talk to us if you have payment problems.

Please note if we supply a used crane or hoist it is serviced and run tested NOT refurbished.

Payment problems.